VI Support
Below are some options for to help solve your problems. If your problem cannot be solved here, just ask one of our knowledgeable
staff.
Brought a VI or thinking of buying a VI and have some questions... we’ve put a list together of common questions and their answers. If it’s not here, just ask one of our knowledgeable
staff.
Follow this link to find a list and brief descriptions of all parameters supported by OBD-II.
Got a fault code, but don’t understand it? In here you’ll find a list of common fault codes and what they mean, plus a breakdown of the code itself.
Get the most out of your VI by downloading our run management software so you can get your run data off of VI and compare how you’re doing. Also make sure your VI is up-to-date with the latest Firmware version.
Please note that you will have to be logged in and have registered your VI product to have access to firmware downloads.